Return & Refund policy

Effective Date: 25 March 2025

Thank you for shopping with 30FUSION! We value your satisfaction and aim to provide quality products with excellent service. If you're not completely happy with your purchase, we're here to help.

Returns
We accept returns within 7 days of delivery for eligible items. To be eligible for a return:

  • Items must be unworn, unused, and in their original condition with all tags attached.

  • Certain items, including final sale items, intimates, bodysuits, swimwear, beauty products, and accessories (such as jewelry and handbags), are not eligible for return.

  • A return request must be submitted and approved before sending the item back.

To initiate a return, please email us at contact@30fusion.com with your order number and the reason for your return. We will provide further instructions upon approval.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect due to our error.

  • We strongly recommend using a trackable shipping method, as we are not responsible for lost or undelivered returns.

Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund. If approved, refunds will be processed to your original payment method within 14-21 business days.

Exchanges
At this time, we do not offer exchanges. If you need a different size or color, please return your item and place a new order.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please email us at contact@30fusion.com within 7 days of delivery, including photos of the item and your order number. We will work with you to provide a replacement or refund at no extra cost.

Order Cancellations & Modifications
Our team processes orders quickly, so we cannot guarantee changes or cancellations once an order is placed. If you need to modify or cancel an order, please contact us as soon as possible at contact@30fusion.com, and we will do our best to assist you.

Contact Us
For any questions regarding our Return & Refund Policy, feel free to reach out at contact@30fusion.com.

Thank you for shopping with 30FUSION! Your support means everything to us.

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